19 Oct 2023
Thank you for shopping at woosh.in. We are committed to providing you with the best online shopping experience, which includes a clear and transparent shipping policy. Please take a moment to review the following information regarding our shipping process and terms.
Shipping Methods
We offer the following shipping methods for your convenience:
Standard Shipping: Orders are shipped within 1-2 business days and usually arrive within 3 to 5 business days, depending on your location.
Shipping Costs
Shipping costs are calculated at checkout based on the shipping method you choose, the shipping destination, and the weight and dimensions of the items in your order. We strive to offer competitive shipping rates and may provide free shipping on orders over a certain threshold, which is clearly specified on the website.
Order Processing
Orders are typically processed within 8 hours of payment confirmation.
We process orders on business days, excluding weekends and holidays.
Orders placed after 6 PM will be processed the following business day.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number and a link to track your package’s progress. You can also track your order by logging into your account on our website.
Shipping Address
Please ensure that your shipping address is accurate and complete. We are not responsible for packages that are lost due to incorrect or incomplete shipping information. If you need to change your shipping address, please contact our customer support team as soon as possible.
Undeliverable Packages
In the event that a package is deemed undeliverable due to an incorrect address, refusal, or other reasons, it will be returned to us. We will notify you of the return and provide options for reshipment. Additional shipping charges may apply.
Order Delays
While we strive to meet our estimated shipping times, unforeseen circumstances may cause delays. If your order is subject to a significant delay, our customer support team will contact you with updates and potential solutions.
Returns and Refunds
Please review our Return Policy for information on returning items you are unsatisfied with or received in damaged or defective condition.
Contact Us
If you have any questions or concerns about our shipping policy or your order, please don’t hesitate to contact our customer support team at Customercare@woosh.in.
We appreciate your business and will do our utmost to ensure that your shopping experience at [Your Ecommerce Website] is both pleasant and convenient.
Harsh Clean Dhan Private Limited
Customercare@woosh.in